Terms Of Service

Welcome to Quillaby. Please read these Terms of Service ("Terms") carefully as they govern your use of our services and website. By accessing or using any part of our website or services, you agree to be bound by these Terms.

1. Introduction

Quillaby is an online store offering acupressure mats, pillows, and related wellness products designed in Britain. We aim to provide an exceptional shopping experience for our customers. These Terms of Service apply to all visitors, users, and others who access or use the website.

2. Acceptance of Terms

By accessing or using our website, you agree to these Terms of Service. If you are using the website on behalf of an organisation or business, you represent that you have the authority to bind that organisation to these Terms.

3. Eligibility

To use our services, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using the site, you represent that you are eligible to form a legally binding contract under applicable law.

4. Account Registration

To make purchases on the site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately if your account is compromised.

5. Product Availability

We strive to ensure that the products listed on our website are available, but inventory may vary. We reserve the right to limit or cancel orders if a product is unavailable.

6. Pricing and Payment

All prices on our website are listed and are subject to change without notice. Payment must be made at the time of purchase using the available payment methods, including credit cards and other forms of electronic payment. Taxes and shipping fees may be applied depending on your location.

7. Shipping and Delivery

We offer shipping to various locations. Shipping charges and delivery times will be calculated at checkout. We are not responsible for delays caused by the shipping carrier, customs, or other unforeseen circumstances.

8. Returns and Refunds

We want you to be happy with your purchase. If you are not satisfied with your order, you may be eligible for a return or exchange. Please review our Return Policy for full details on how to return items, timelines, and conditions for eligibility.

9. Intellectual Property

All content on the Quillaby website, including text, images, logos, graphics, and trademarks, is the property of Quillaby and protected by copyright laws. You may not use any content from our website without our express permission.

10. User Conduct

You agree to use the website for lawful purposes and not to engage in any activity that may damage, disable, or interfere with the functioning of the website. You agree not to upload harmful or illegal content or violate the rights of others.

11. Limitation of Liability

Quillaby is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. In no event shall our liability exceed the amount you paid for the product(s) that gave rise to the claim.

12. Dispute Resolution

Any disputes arising from these Terms of Service or your use of the website shall be governed by the laws of the United Kingdom.

13. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: helloquillaby@outlook.com

By using our website, you acknowledge and agree to these Terms of Service. Thank you for choosing Quillaby.