Shipping & Returns

A genuine care towards every order.

At Quillaby, we have a genuine care towards our customers and truly go the extra mile with our service.

  • We offer Free UK Delivery on every order. Every postcode, no minimum spend.
  • Your order will arrive within 7–10 working days. Tracked all the way — you'll get an email with your tracking number as soon as it's on the move.
  • If you're not happy with your order, we offer an easy and quick returns process with a money back guarantee. You can return items within 90 days of receiving your order. The product must be in its original, unused condition with all packaging intact.
  • If you receive a damaged or incorrect item, please contact us immediately at helloquillaby@outlook.com. We will resolve the issue promptly by offering a replacement or full refund.